HOW WE WORK
We partner with Access Mintsoft, the industry-leading cloud-based warehouse management system, (WMS) for order management, marketplace and courier integrations. It allows our customers to onboard quickly and effortlessly with over 60 standard marketplace integrations and over 80 the UK and worldwide courier integrations.
We have twinned our own award-winning systems and customer support team with Access Mintsoft. This collaboration gives our clients and the brands we talk to the confidence that together we can deliver great shopping experiences which helps you build and strengthen your brand’s reputation online.
In Brief…
Orders
Mintsoft, will integrate directly with your website to download orders. We would then print personalised despatch notes, pick/pack the items, scan and despatch. Mintsoft will also integrate with about 20 marketplaces such as Amazon, eBay, Not on the High St, Etsy etc. so you can sell on your website and multiple platforms using the same stock.
Stock
All stock is visible real-time so you can replenish according to demand. For new deliveries, the client places an Advanced Shipping Notice (ASN) on Mintsoft – when the goods arrive they are checked against this and put away. This confirmed via email automatically. Any discrepancies would be reported on with an agreed SLA. Wherever possible, we would use barcodes but can work without them.
Delivery
All tracking numbers are uploaded to Mintsoft to help customer service. Mintsoft has completed integrations with all major couriers to take into account the new Brexit rules. All Customs Declarations are automated, requiring us, or you to do any extra work.
If you do ship into Europe, we offer DDU and DDP services. Download the Brexit Guide here
Ship into Europe?
If you do ship into Europe, we offer DDU and DDP services.
Inventory In-Sync
Our clever technology takes care of your stock levels so that each of your sales channels stays up to date.
Automatically Sync stock levels
Stock levels are automatically synced across all your channels so you never need to worry about overselling an item again! Your stock levels are pushed through to all of your connected channels at regular intervals – saving you valuable time & ultimately improved customer feedback.
Manipulated Stock Levels
If you choose, we can send fixed low or high stock levels to all of your channels. You might want to do this if, say for example you manufacture goods or have a ready source of stock available from a nearby supplier. You can appear to always have a certain amount of stock available (even though you may be out of stock in your actual warehouse facility / factory).
Sales Reporting
Save time collating various sources to see sales data. With Jigsaw Fulfilment it’s all in one place for you.
Consolidated sales data
Access your dashboard to generate comprehensive reports for your sales data across all sales channels.
Flexible formats
Whether you prefer to view the information clearly and simply within the system itself or choose to export the data to CSV, the choice is yours with our easy to use custom export builder and report dashboard.
Our Implementation / Onboarding Process
Initial fact finding call
A consultancy call to discuss your current operations, your future ambitions and the barriers standing in your way.
Solution Creation
A tailored proposal, including an online demo and a full pricing proposal.
Transition Planning
A comprehensive transition plan to agree milestones and timelines, eliminate business disruption and deliver a smooth switch to us.
Set-up and training
An onboarding specialist will train your team on our platform, help configure your account and optimise how you work with us.
Service Delivery
